Privacy policy

Last Updated: July 27, 2026

Kindra Home is operated by Coregrid Ventures LLC, a Wyoming limited liability company. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our services, purchase products from us, communicate with us, or otherwise interact with our online store.

Our website and online store are operated using the Shopify e-commerce platform.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will obtain consent as required.

1. Who We Are

Legal Name: Coregrid Ventures LLC
Trading Name / Brand: Kindra Home
Registered Office / Mailing Address:
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: support@kindrahome.com

For privacy-related questions or requests, please contact us using the email address above.

2. Personal Information We Collect

Depending on how you interact with our website and services, we may collect or process the following categories of personal information:

Contact Information

This may include:

Name;
Email address;
Telephone number, where provided;
Billing address; and
Shipping address.

Order and Transaction Information

This may include:

Products viewed, selected, added to cart, purchased, returned, exchanged, or cancelled;
Order details;
Transaction information;
Payment status;
Shipping and delivery information; and
Customer service communications relating to an order.

Payment Information

Payments may be processed through third-party payment providers.

We generally do not store complete payment card numbers on our own systems. Payment information may be collected and processed by payment providers and Shopify in accordance with their applicable privacy policies and security practices.

Account Information

If account functionality is available and you create an account, we may collect information such as:

Login credentials;
Account preferences;
Saved addresses; and
Other information associated with your account.

Communications

We may collect information you provide when you contact us, including information contained in emails, support requests, reviews, or other communications.

Device and Usage Information

We may automatically collect information about how you access and use our website, including:

IP address;
Browser type;
Device type;
Operating system;
Network information;
Referring URLs;
Pages viewed;
Links clicked;
Date and time of access; and
Other usage and technical information.

We may collect some of this information using cookies and similar technologies.

3. How We Collect Personal Information

We may collect personal information:

Directly from you when you place an order, contact us, subscribe to communications, create an account, or otherwise provide information;
Automatically when you use our website through cookies and similar technologies;
From Shopify and service providers that operate technology or services on our behalf; and
From third-party partners and other sources where permitted by applicable law.

4. How We Use Personal Information

We may use personal information for the following purposes:

Providing and Managing Our Services

To:

Process and fulfill orders;
Process payments;
Arrange shipping and delivery;
Manage returns, refunds, and exchanges;
Provide customer service;
Maintain accounts where applicable;
Remember preferences; and
Operate and improve our online store.

Marketing and Communications

Where permitted by applicable law, we may use personal information to send promotional communications about our products, services, offers, and updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication.

We may still send non-promotional communications relating to your orders, transactions, account, or important service information.

Personalization and Advertising

Where permitted by applicable law and subject to applicable choices and consent requirements, we may use information to personalize content, measure advertising effectiveness, and show relevant advertisements.

Third-party advertising and analytics providers may process information in accordance with their own privacy policies.

Security and Fraud Prevention

We may use personal information to:

Detect and prevent fraud;
Protect our website and services;
Authenticate transactions;
Investigate suspicious or unlawful activity; and
Protect the rights, safety, and security of our customers, business, and others.

Legal and Compliance Purposes

We may use personal information to:

Comply with applicable laws;
Respond to lawful requests from authorities;
Establish, exercise, or defend legal claims;
Enforce our policies and agreements; and
Protect our legal rights and business interests.

5. How We Share Personal Information

We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy.

These parties may include:

Shopify;
Payment processors;
Shipping carriers;
Fulfillment providers;
Suppliers and logistics providers;
Information technology providers;
Cloud storage providers;
Customer support providers;
Analytics providers;
Marketing and advertising providers; and
Professional advisers and service providers.

We may also disclose personal information:

When you direct or authorize us to do so;
To comply with legal obligations;
In response to lawful legal process;
To protect our rights, property, or safety;
In connection with a business transaction, such as a merger, acquisition, financing, restructuring, or sale of assets; or
Within our corporate group where applicable.

We do not sell personal information for monetary consideration in the ordinary meaning of that term. Depending on applicable law, certain advertising or data-sharing activities may nevertheless be considered a "sale," "sharing," or targeted advertising under certain privacy laws. Where required, applicable opt-out rights will be honored.

6. Shopify

Our online store is powered by Shopify.

Shopify and its service providers may process personal information in connection with providing the technology, infrastructure, security, payment, analytics, and other services used to operate our store.

Shopify may also process information in accordance with its own privacy policies and applicable legal obligations.

For more information about how Shopify handles personal information, please review Shopify's applicable privacy documentation.

7. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

Operate our website;
Remember preferences;
Maintain shopping cart functionality;
Understand website usage;
Improve performance;
Analyze traffic; and
Support marketing and advertising activities where permitted.

You may be able to control cookies through your browser settings or other tools made available on our website.

Disabling certain cookies may affect the functionality of some website features.

8. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy, security, content, or practices of third-party websites that we do not own or control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

9. Children's Privacy

Our website and services are not directed to children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information in circumstances where it should not have been collected, please contact us at:

support@kindrahome.com

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide our services;
Complete transactions;
Maintain business and financial records;
Comply with legal obligations;
Resolve disputes;
Enforce agreements; and
Protect our legal rights.

Retention periods may vary depending on the type of information and applicable legal requirements.

12. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including the right to:

Access or know what personal information we hold about you;
Request correction of inaccurate information;
Request deletion of personal information;
Request a copy or portability of certain information;
Opt out of certain marketing communications;
Opt out of certain targeted advertising or data sharing where applicable;
Withdraw consent where processing is based on consent; and
Lodge a complaint with a relevant data protection authority.

These rights are not absolute and may be subject to legal exceptions.

To exercise an applicable privacy right, contact us at:

support@kindrahome.com

We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

13. Marketing Preferences

You may unsubscribe from promotional email communications by clicking the unsubscribe link included in the relevant email.

Even if you opt out of marketing communications, we may continue to send transactional or service-related communications, including order confirmations, shipping updates, account notices, and other communications necessary to provide our services.

14. Global Privacy Control and Opt-Out Signals

Where required by applicable law, we may recognize and process legally recognized opt-out preference signals, including Global Privacy Control, in accordance with applicable requirements and the technical capabilities of our services.

The availability and scope of such recognition may vary depending on your location and applicable law.

15. International Data Transfers

Because we operate an international e-commerce business and use service providers located in different countries, personal information may be transferred to, stored in, or processed outside the country in which you reside.

Where applicable law requires safeguards for international transfers, we will use legally recognized transfer mechanisms or other lawful safeguards.

16. Complaints

If you have concerns about how we process your personal information, please contact us first at:

support@kindrahome.com

Depending on where you live, you may also have the right to lodge a complaint with the relevant data protection or privacy authority in your jurisdiction.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, legal requirements, or regulatory obligations.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy and provide any additional notice required by applicable law.