Terms of service

Terms of Service

Last Updated: July 16, 2026

Welcome to Kindra Home. These Terms of Service ("Terms") govern your access to and use of our website, kindrahome.com (the "Site"), and any purchase you make through it. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order on this Site. By using the Site, you confirm that you meet this requirement and that any information you provide is accurate and complete.

2. Products & Pricing

All product descriptions, images, and pricing are provided for informational purposes and may be updated at any time without prior notice.
We make every effort to display product colors and details accurately; however, we do not guarantee that your device's display will reflect the exact color of the product.
Prices are listed in the currency displayed at checkout and do not include applicable customs duties, import taxes, or VAT for international orders, which remain the customer's responsibility.
We reserve the right to correct pricing errors, limit order quantities, or refuse any order at our discretion, even after an order has been submitted or confirmed.

3. Orders & Payment

Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion.
Full payment is required at the time of order placement. We accept the payment methods displayed at checkout.
You are responsible for providing accurate billing, shipping, and contact information. Kindra Home is not liable for delays or delivery issues resulting from inaccurate information provided by the customer.
Order confirmation via email does not guarantee product availability; in the rare case an item is unavailable, we will notify you and issue a full refund for that item.

4. Shipping & Delivery

Shipping timelines, costs, and related terms are outlined in our Shipping Policy. By placing an order, you acknowledge and accept the terms described there, including estimated delivery windows and customs responsibilities for international orders.

5. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy, which forms part of these Terms. Nothing in these Terms limits your statutory rights as a consumer under applicable law, including the right of withdrawal available to customers in the European Union and United Kingdom.

6. Intellectual Property

All content on this Site, including but not limited to the Kindra Home name, logo, product photography, graphics, text, and design, is the property of Kindra Home or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or use any content from this Site for commercial purposes without our prior written consent.

7. User Conduct

When using the Site, you agree not to:

Use the Site for any unlawful purpose or in violation of these Terms
Attempt to gain unauthorized access to any part of the Site, other accounts, or our systems
Interfere with or disrupt the security or proper functioning of the Site
Submit false, fraudulent, or misleading information, including for the purpose of placing fraudulent orders
Use automated systems (bots, scrapers) to access or extract data from the Site without our consent

We reserve the right to suspend or terminate access to the Site for any user who violates these Terms.

8. Third-Party Links & Services

The Site may contain links to third-party websites or services that are not owned or controlled by Kindra Home. We are not responsible for the content, privacy practices, or terms of any third-party sites. Accessing such links is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Kindra Home shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it, including but not limited to loss of data, loss of profits, or business interruption. This limitation does not affect any liability that cannot be excluded or limited under applicable consumer protection law, including in the European Union and United Kingdom.

10. Disclaimer of Warranties

The Site and its content are provided "as is" and "as available" without warranties of any kind, either express or implied, except where required by applicable law. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with applicable data protection laws, including the GDPR for customers in the European Union and the UK GDPR for customers in the United Kingdom.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws applicable in the jurisdiction where Kindra Home operates, without regard to conflict of law principles, except where mandatory consumer protection laws in your country of residence provide otherwise. Nothing in this section deprives consumers in the European Union or United Kingdom of the protection afforded to them by mandatory provisions of the law of their country of residence.